Effective Workplace Relationships

We all rely on others to get our work done. We need the co-operation of many people in ourworkplaces to get the job done effectively. It is at your peril that you ignore the importance of making an effort to build and maintain the relationships that can make or break your success.This workshop is about the simple things that make all the difference. Learn what it takes to:

• Create trusting relationships
• Get people onside quickly
• Make your life easier

Language of Persuasion

Learn the secrets of influence and persuasion. For years marketers, sales people and politicianshave used these simple techniques to bring people onside.This workshop will tell you how you can use these techniques every day in your job to get things done!

Learn about

• Getting to Yes!
• Pacing and leading conversation
• Having people go along with your ideas

Thinking on your feet

We need to communicate effectively every day. Whether face to face, on the phone or via e-mail?.and for some of us, via text!

Getting our message across clearly, effectively and quickly has become a business imperative.This is a practical workshop on how to structure your ideas to speak concisely and persuasively. It?s about:

Improving quality

• Enhancing credibility
• Increasing retention

HR Essentials for New Leaders

Becoming an effective leader is a journey typically fraught with many challenges. The HR essentials workshops provide new leaders with a toolbox of knowledge and skills that will help them navigatetheir way through this journey. At the same time, it helps to mitigate risk to your business byensuring you have provided your new leaders with some of the fundamental HR skills they need tolawfully fulfil their people management responsibilities.

Learning About Leading

Equipping people managers with a toolbox of skills and knowledge supports their external journeyon the road to successful leadership; but truly successful leaders also embark on an internal processof self-exploration and growth. The Learning About Leading series aims to facilitate and guide thisprocess, enhancing the new leader?s self-awareness about their natural style and giving thempractical methods to build upon this.

Team development

Valuing Difference: understanding yourself and other?s using type theory

Leaders can spend an exorbitant amount of time acting as a conciliatory between conflicting teammembers. This is not an effective use of the leader?s time and in a healthy environment, teammembers should be able to engage in honest and constructive discussion with one another abouttheir differences. In this workshop, a leader and his or her team are introduced as a group to theconcept of type theory. Via a series of discussions and activities, they begin to understand that

Prevention of Workplace Bullying & Employee Violence

Rights and Responsibilities Information Seminar

This interactive session will cover your responsibilities as a HR practitioner in the workplace covering how to manage:

• Workplace Bullying
• Employee violence
• Procedural fairness
• Victimisation
• Conflict
• The bully or perpetrator

Equal Employment Opportunity & Harassment

Rights and Responsibilities Information Seminar

This interactive seminar will provide you with an equal employment opportunity understanding and the skillsto enable you to create a working environment that is safe and enjoyable for all staff, free from unlawfuldiscrimination, sexual harassment and vicitimisation.It will cover your responsibilities on;

• Discrimination;
• Harassment
• Procedural fairness
• Victimisation